Tag: Travel Management Software

Software for travel agent

With the rapid growth of travel industry and tourism, it is known that an average person travels at least once a year. Today the travelers already have some knowledge of the destinations that they travel to- thanks to the internet.

With variety of information and options, their expectations leap beyond the age old traditional methods used by the travel agents. Also due to digitalization, the traveler wants fast and easy yet reliable methods of communication when it comes to creating a travel plan. Every traveler has high expectation these days and if one travel agent fails to do their job well, the traveler goes to another. Digitalization is extremely important for all travel agents today.

So how do these agents move to the digital platform? A good software for travel agents can help do so. All that they need is reliable, user friendly plus budget friendly software to help them do their jobs well.

TourGenie Travel Management System is the best software that would help the travel agents to move to a digital platform that could be of a huge advantage to stand out from the rest in the travel industry. This software for travel agents is cloud based CRM software. It helps to – Create, Customize, Save and Share a travel itinerary. Through this software, travel agents can create and quickly customize an itinerary while in constant touch with their customers anytime and from anywhere. It is a SAAS – Software as a Service based. The UI of this Travel management Software/ System is extremely simple and prior knowledge on using a software of any kind is not needed.

Since it is SAAS based, it helps to reduce the cost involved in setting up hardware and maintenance. It also provides benefits like flexible payments, scalable usage, automatic updates and accessibility.

The CRM software provided by TourGenie has various plans. You can view the plans for this software as a service here by clicking here. This system will definitely help travel agents of all kinds.

Read full article at: https://www.tourgenie.com/travel-diaries/travel-blogs/software-for-travel-agent

Travel Agency going online to sustain in competition

With drastic increase of travel companies in the market, the competition has become intense at local, national and international levels. Due to which developing smart campaigns and building up customer loyalty is a tedious task to accomplish. For a travel agency, identifying and extracting manual activities are challenging because of the nature of well integrated processes at the back end. However this can be taken care of by using certain travel management software and going online.

Travel management software provides integrated applications that work for front office as well as back office business processes and makes work easy plus enhances response time to customers giving better online competition to others. Travel agents need to understand how travel management can be simplified through automation of back end office by replacing manual work activities with software applications that bring down the frequency of committing manual mistakes. Investment on online automation software or dedicated ERPs for travel agents is a onetime investment that can resolve manpower issues and management issues of the travel agents.

More customers are now inclined to use a good travel agency. But that is not enough. From being a good travel agent to being among the best, you have to understand your customers thoroughly and offer them more than what they ask for. You have to engage them with an exclusive search experience as well as exciting travel content. Online travel agencies need to remember that the work does not end after traffic acquisition and also needs conversion which eventually earns revenue. Some helpful tips to attract and retain customers are to optimize the website with user-friendly interface, embrace the best marketing tool, customer personalization and segmentation, integrity pays, target high web traffic sites, customize packages and offer integrated loyalty program. A good value proposition is and will always be the only way to retain customers in the tourism industry and investing in good online travel agency software can do wonders for a travel business.  

Read full article at: https://www.tourgenie.com/travel-diaries/travel-blogs/travel-agency-going-online-to-sustain-in-competition